Testimonials

We are proud to have overwhelmingly fulfilled a wide variety of client requirements since our foundation in 1989.

When the founder of VIP, Darren Hyde, started the company, he immediately saw the need for professional personnel who consistently performed to a high and diligent standard. The security sector had to raise its standards and considerably improve.

We have developed a strong foundation and client base over our 26+ years in this field and we ensure that each member of our specialist team receives the expertise knowledge and skills akin to our experience in the security sector.

At VIP we are proud to share with you some of our excellent reviews, which can be found below.

Business & Retail Testimonials

Please see below all of our testimonials for clients who we have worked with within the business & retail sector.

Should you want to find out more about the business & retail services that we have to offer, head to our business & retail page by clicking here.

The Crown, Billericay

Within the past 3 years I have used VIP and they have always produced a great service.  They are honest to their word & cater for all our security needs, I am looking forward to working with them throughout the future.

David Ripo, General Manager – March 2016

Silverswan Homes

VIP Security Services provided a very efficient service their staff were excellent, I would not hesitate to recommend them.

Bill Wright, Director – February 2016

Empire Theatre

This was the second time we have used VIP Security, and they were very professional and friendly.Will certainly use them again.  Thanks for all your good work.

Sue – December 2015

The Hilton Hotel, Bracknell

Great security, extremely helpful, wouldn’t have been possible without them.  Would definitely use them for the next event.

Jenny Sowersby – November 2015

Bailey’s Bar, Braintree

Fantastic service, our customers say how friendly our door staff are.  They always work with us! The company is always in touch making sure everything is okay. I’d recommend VIP anytime!

Bernie Smith – March 2015

The Mitchell Huth Memorial Trust

It was lovely dealing with you, and I have pressed on the VIP Security like page on FB, and would definitely use your lovely team again.

Kristel Huth – November 2014

The Vault Champagne & Wine Bar, South Woodford

Great guys loved by colleagues and customers.  They’re always helping out with anything that are making things easier for us as well.

Sofia Baver, Duty Manager – December 2015

Halfway House Restaurant Brentwood

VIP never let me down, always providing excellent door staff, that know what they’re doing, great service that I’d recommend to any public house.

Danny – September 2015

Rolls Royce event Park Lane, London

Thank you for following up with me. We have been very impressed with the level of service your company provided during the event.Thank you for such a prompt response, Your guy Ed gave a very professional image on the door, exactly what our client was looking for. We will definitely keep your company in mind for future events.

Molly Chohdri – Tonic-collective – October 2017

Friern Manor Hotel

VIP has been associated with Friern Manor Hotel for the last 23 years. During these years we have always experienced an extremely professional, yet personal service, always able to provide us with the highest quality security personnel.

Mark Fisher – July 2014

Quicksilver Group

The sample sale was good! Your security guards were amazing and perfect, they were very friendly!

Victoria Moret – May 2017

Combined Integrated Systems Limited

Cristian the security Guard was great, he was very professional and easy going, which was great for us as we could just leave him to do his job.I would have no hesitation using you again if the situation arises and thanks for your help.

Jackie Quinlan – July 2017

Government & Education Testimonials

Please see below all of our testimonials for clients who we have worked with within the government & education sector.

If you’re interested in finding out more about how we can help you with government or education security, click here.

Basildon Council

I just wanted to praise the actions of the VIP security officer “Steve”, who you had in reception today, who assisted me with a very abusive customer who was becoming violent. He safely got me out of the situation and removed the three individuals. Thank you.

Julie Hennessey – Principal Anti-social behaviour officer Basildon Council – January 2017

Moulsham Junior School

I Just wanted to let you know how great the guards were last night, carried out loads of patrols, and kept everyone feeling safe! I have been told that Shane was the one who brought a child with a nose bleed to staff during the night. Please pass this onto Paul so he can let his team know.  So many of the staff have been telling me how good they were too, and we are a hard bunch to impress! I am sure they will be doing the camp next year, so will let you know the date as soon as I know to book you in again! Many thanks

Anita Bradley – February 2016

St Micheal’s Catholic School, Watford, Herts

We had very positive feedback, I don’t think your guys were too busy as I said we are a very good school with great discipline. However we are probably intending to re-book for next year, so I will be in touch in Sept/October to book you again, many thanks for all your help your guys were great.

Angela Peachey – May 2017

Metropolitan Police Boxing team

First impressions of your company was that of a very smart professional unit. This was confirmed as the night went on. At all times your staff were both approachable and very helpful, with nothing too much for them, when asked by us. Can you thank them for us please. Thanks again for all your help, look forward to working with you in the future.” Best wishes Cliff Perkins (Head coach Metropolitan Police Boxing team).

Cliff Perkins – November 2015

Southend High School for Boys

Thank you so much for your help and services last night, I have you guys to thank for it all running so smoothly! Would definitely recommend you for any other events!

Charlotte Adams – December 2015

School Prom

I wanted to send you a quick thank you for organising the security for our event last night. I wanted to pass on that I was very impressed with their professional attitude and felt that there manner and tone was excellent with the students helping maintain the students behaviour. They were very helpful throughout the evening doing everything that was asked and they made my life a lot easier.

Thank you again

Nikki Culley – Harlington Upper School – June 2016

Basildon District Council

Darren Hyde and his team work tirelessly to meet our needs running a concierge service in Brooke House Basildon, they show a willingness, approachability and friendly nature that is second to none.  They are willing to change and or adapt the service at a moments notice to fulfil our requirements and are available at the end of the phone 24 7. VIP conducted their own survey of our service users the feedback of which was a 100% which is unheard of, feedback that we receive from our residents is positive about the concierge staff who often take on duties outside of their remit to help make Brooke House a more pleasant environment for everyone. Whenever there have been issues that require the attention of the management of VIP Darren and his management team make themselves available at a moments notice to address the issue in hand, you are treated like a priority and not an inconvenience. Darren and his team work in partnership with us to deliver an excellent service to our customers. VIP managers attend joint agency meetings with the Police, Estate Officers and Cleansing to play an active role in creating and delivering action plans and tailoring their service to meet our needs. VIP has contributed to improving the lives of residents by providing a visible presence in Brooke House in a bid to reduce the fear of crime and provide a visible presence.

Julie Hennessey, Acting Principal Anti-social Behaviour Officer – September 2015

Brentwood School

Our thanks to your staff for all their hard work at the ‘school prom’, another problem free year!

Louise Bengston – July 2015

Basildon District Council

VIP Security have always provided an excellent personal service with friendly and professional staff.

Albert Gardner – February 2015

Billericay Town Council

Cliff and Paul were a most reassuring presence last Wednesday, and they carried out their duties in a very professional and non-threatening manner, despite what some members of the public said about them afterwards! I was glad they were there and wouldn’t hesitate to use your services again or recommend you Deborah Tonkiss.

Borah Tonkiss – January 2015

International House

The staff at VIP were extremely polite and helpful, right from the start to the finish of the Games.  Security provided were reliable and interacted well with all our guests, subsequently we never had any problems throughout our events.  It was also a big advantage having the same ‘faces’ around that knew the building, staff and nature of the functions.  A professional team to work with.

Hardy Cubasch – November 2014

Basildon Borough Council

I am writing to ask that you pass on my thanks to your staff who assisted with the Council meeting last night. As always the staff arrived promptly and were very professional in their attitude and we did not have to worry about any security situation that may arise as we had every confidence that the staff would deal with it effectively. All four members of staff were a pleasure to work with, and this also applies to other security personnel who have assisted with our  meetings, and I just thought you would like to know.

Corinna Hill – August 2014

Secretary of Friends of Brentwood School

Just to say how wonderfully professional you and your guys were at our celebrity cricket match in aid of brain tumour held at Brentwood school on the 6th June. I had complete peace of mind that everything was under control and I felt whatever I asked you was not too much trouble and all of you were so polite and friendly. Hope to use your services in the future best wishes.

Paula Sparling – April 2014

Home Security Testimonials

Please see below all of our testimonials for clients who we have worked with within the home security sector.

With over 25 years worth of experience we can give our customers a great deal of confidence on our security services. Head to our home security page by clicking here.

We have just used Darren and his team for a private residential function in Chelmsford (June 2012). They were punctual and thorough. We wouldn’t hesitate to use them again in the future.

K.Wilkins – December 2015

I was very pleased to have received an articulate, well presented gentleman who had common sense. I felt assured and comfortable getting on with the event. So basically I want to say a big thank you for listening and providing our security needs.

Revza Pars – October 2017

Thanks guys, VIP really took care of every problem, a very professional & discreet service.

Mr & Mrs.West – September 2015

Event Security Testimonials

Please see below all of our testimonials for clients who we have worked with within the event security sector.

We offer a wide range of event security services such as door supervision, wedding & marquee security, traffic management and much more. Visit our event security sector page by clicking here.

Event Security for MMA Event in London

I just wanted to say that the staff you sent were great.

Arrived early. Briefed everyone nice and early. Constantly checking that we were happy with how things were going.

We’ll definitely be in touch for our next event.

Matt Healy – Cross Fitivy, MMA event, York Hall – March 2017

Birthday Party – Private Residence North London

I wanted to write and thank you and Cliff for your services last Friday at my son’s party. Your professionalism and experience was invaluable in helping to manage the situation all the way through and I am very pleased you were there overseeing security for the event.

Thank you again, I would not hesitate in using your services again or recommending you to anyone else in the future.

Maryam Najand – November 2017

Wedding Security Services

Firstly Craig and I would like to say a big thank you for making the arrangements so simple and easy. Having you at our wedding made us feel safe and secure all day. These chaps were so friendly, polite and eager to please. The options of suits was an added bonus because we felt we had the option to choose for them to been seen and noticeable or blend in – a discreet and professional service. Don’t know about sharing my wedding day with Pippa Middleton but I think I had the better security!

May 2017

Brantham Football Club Suffolk

Once again many thanks for Saturday.
Cliff you and the team were your usual excellent, professional and humorous selves.
We the committee and club value your attendance at our event and can sit back and relax leaving you to deal with the large crowds. On that – can we book next year 3rd November 2018 !!
Many thanks and see you both soon

Darren Smith – November 2017

Halloween Private Party

Yes it was a busy night! Amanda and Ryan were fantastic! They must have turned away about 40 kids. Thank goodness they were there! Very professional service. Will definitely be using your again for the next party.

Mrs Katie Cooper – North London – October 2017

Door Supervision for private 18th Birthday party in Essex

Many thanks for your professional services for my daughter’s 18th birthday party ! 

It was much appreciated and would highly recommend VIP!

Sarah Haste – March 2017

Event at York Hall, London

Thanks so much for sending over the comprehensive assignment instructions, and also thanks for providing an excellent service again on Saturday night.  We love VIP!

Libby Blackwell – Senior Event Manager, York Hall – London – January 2017

Hogmanay Celebration at the Friern Manor Hotel

We visited the Friern Manor Hotel for Hogmanay, and for a Scotsman I must say it was the best I’ve had in years, the service, food and staff were superb. I have to say, the security staff were visible but incredibly professional and non intrusive to the celebrations. Thank you for a wonderful evening, well done to all of the staff.

Stephen M – Trip Advisor – January 2017

Door Supervision at Blackheath Halls

Just wanted to say a particular thank you for the security staff who were working here last Friday night. They were absolutely brilliant – professional, proactive and firm but friendly. The staff here felt very well supported and in safe hands.

Hannah Benton – Operations Manager at Blackheath Halls – September 2017

New Year’s Event at the Play Golf Centre

Thankfully, the New years Eve event went without issue and Paul and Dan were great, even helped tidy up.

We look forward to working with you again in the future.

Victoria Allan – Play Golf Centre, Colchester, Essex – December 2016

Billericay Christmas Market

As usual your service was impeccable, the team covered all the tasks on the day efficiently. It was one side of my duties, I could leave to the experts. The young lady team leader, I found very pleasant, efficient, and in charge of the situation at all times. I would recommend her for next years event.

Colin – Billericay Round Table, Christmas Market – December 2016

Boxing Event

Everything with your team was amazing. Didn’t even really have to deal with them at all, they just got on with it. No issues at all from our end.

From our point of view everything was great. Please pass on my thanks to the team. Will definitely use you again when we book York Hall.

Thanks very much again.

Alex Taylor – The Art of Boxing – York Hall, London September 2017

18th Birthday Party private Marquee at home

I just wanted to tell you how pleased I was with your staff last night, the three of them did such a fantastic job, they did everything that I asked for, ensuring the night ran as smooth as possible (with 150 teenagers!).

Please can you thank them all on my behalf and I will be recommending you in the future.

Jacqueline Clough – October 2016

Motor Show at Hylands Park

We employed VIP to protect our Motor Show at Hylands Park. Darren and his team proved to be polite, punctual, efficient and a pleasure to deal with. I would thoroughly recommend their services.

Jane Ellis – Events Organiser at Heart 96.3 & 102.6FM – November 2015

Joint 18th Birthday Party – Freight House

We used VIP Security for a joint 18th birthday party at the Freight House. They provided an excellent service keeping an eye on our 150 teenage guests, meaning that we could relax and enjoy the party. Would highly recommend! Thanks once again.

Nicki Beange – October 2016

Security Guards for “The securing the future” seminar

VIP guarded the securing the future seminar. Thanks for asking and the guys were great!

Corinna Essa – X10 Effect – September 2016

London 10k Run

The reason for my writing to you is to thank you and your staff for the work that they did on our behalf for the London 10K run.

They did a good and professional job and it did not go unnoticed, so both Ellie and I and all at Professional Canine and Security Ltd would like to thank you and your company and its staff for your hard work and endeavours.

Thank you again and please pass our thanks and best wishes on to your officers and stewards.

I look forward to working with you again shortly

Paul Levine – Managing Director – July 2016

Party at The Freight House

Just a quick email to say what a credit to your company the two door staff were, that you provided for my daughter’s 18th birthday party. Myself, along with a number of friends and family commented on their professionalism, which was carried out with good humour and a light hearted approach. I would be more than happy to recommend your services in the future. Many Thanks

Brian Lilley – May 2015

Capacity Events

This was the first year we have used VIP security for our event “Transition” held at Thorpe Park, and we will not be looking for an alternative for further events! Darren and his team brought a wealth of knowledge and professionalism to a difficult job and were a pleasure to work with from start to finish. I would highly recommend them to anyone looking for festival/event security in the future.

Ben Cordery – July 2016

Wedding

Darren, our wedding went really well, I appreciated your guys doing such a great job, it was nice doing business with you.

Gerald – July 2016

Festival

The weekend was perfect and we had big smiley faces from council and the police!  Your guys certainly played a part in that and I personally had a much more enjoyable festival, because your guys were there.

They guys and girl were professional and polite at all times and are a fabulous asset to your firm!

I’d be very happy to give you a glowing testimonial! 

Thanks again for helping make our day such a success!

Claire Jarvis – Leigh Folk Festival – June 2016

Private Wedding

Demitris from VIP was brilliant. From the minute he arrived, I knew we were in good hands. He understood exactly what we were asking for and kept us updated over the two days if anything happened. We had so much going on with the wedding, it really put my mind at ease to know he was guarding all the months of hard work we have put into our venue and surroundings. Would 100% use VIP security again,

Alex Otter – May 2016

Comos Football Club (Corringham)

I just wanted to say a big thank you.  From our first conversation through to the extremely helpful consultation and the excellent service you and your team provided on the actual day of the event, I couldn’t have asked for any more. The presence of VIP Security Services meant we could all enjoy the day and I look forward to working with you again at our next event. Thanks again!!!!

Pete Gibb – April 2015

Jessica’s 18th Birthday

Thank you so much for the two guys you provided for Jessica’s birthday party.  They were fantastic, friendly, helpful and very professional.  The evening was a great success, it’s always a worry with a teenage party but thank you again I will definitely recommend you in future.

Sue Wright – January 2015

Southend Carnival

From our very first meeting to explore the possibility of a partnership to support our event security I had confidence that this would be a Professional and supportive relationship.  I was not wrong Darren and his team were involved in all the strategic planning meetings and the Safety Advisory Group helping to shape a safe and successful event.  On the day Darren and his team excelled and often went the extra mile to ensure the event passed off safely. The approach before and on the day gave me complete confidence in their contribution to the safe running of the event.

Garry Lowen, Event Manager – October 2014

Crowd Control at The London Chase Off

I’m writing to thank you and your team for doing such a great job at The London Chase Off on Saturday night.

It was clear to me that communication throughout your team was very effective and they all seemed to know exactly what was going on.

As I said to you prior to the event, I wasn’t expecting our crowd to be difficult to manage and I hope that was actually the case from your perspective as well.Thanks again for your professional attitude and helpfulness. We would not hesitate using VIP Services again and would be more than happy to recommend you to others who are looking for the same service that we received.

Christian Devaux, Founder & CEO – July 2017

Women’s Lacrosse World Cup 2017

Thank you very much for the contribution you, and your team, made to our Women’s Lacrosse World Cup 2017.

We received a number of compliments on how ‘nice and helpful’ the security team were (you may not want to hear this of course!) and their approach enhanced the event.

We are currently undertaking surveys with all our key participants. I am sure this will confirm the anecdotal evidence we have that the event was highly regarded and very successful.

The positive contribution of your team during the event aided this success.

I hope you have a well deserved holiday over the summer and I look forward to working with you again in the future.

Sallie Barker – English Lacrosse – July 2017

Door Supervision for private 18th Birthday party in Essex

I just wanted to email you, to say thanks. Dan and Mark the security staff were absolutely brilliant, could not fault them at all.Please give them another thank you from us and will definitely be giving you guys a call for the event next year too!

Thanks, it was much appreciated and would highly recommend VIP!

Emilia Ciampa – Harlington Upper School – July 2017

Brantham Football Club

Firework display 2012 Just wanted to say a big thank you from all of the committee for the guys tonight, they were lead by Paul and were fantastic ! Everyone has commented on how professional they were.

Chairman – November 2012

Ashfest – Essex

First of all I would like to thank you for doing such a good job on Saturday. I know that our instructions were a bit vague and it probably didn’t help. There was nothing but positive feedback for you guys which I feel I should convey to you. Thank you once again Darren.

Rik Pond – July 2017

Personal Protection Testimonials

Please see below all of our testimonials for clients who we have worked with within the personal protection sector.

For all personal protection services and solutions, visit our personal protection page by clicking here.

I’d just like to say everything has been running smoothly with your guys, they are great, really great in fact, as usual. Darren, your constant support is very much appreciated.

Jan Kennedy – Billy Marsh Associates – October 2015

Your professionalism and discretion was impeccable during my personal crisis, I am eternally grateful.

Ms Luca – Essex – February 2015

Our motto here at VIP is “Working With You”